As of 2020 the Shark Educational Dive has been restructured due to the global Covid-19 pandemic that devastated the world. Participants are required to complete a theory module and quiz via an online learning portal, and the digital registration form prior to arrival. This means that the paperwork is taken care of before arrival and the experience on the day is pure excitement. Once in the building there will be a dive briefing and signals recap for the participants, before wet suits and boots are donned in individual changing rooms. Next our instructors will assist with the scuba equipment which includes a weight belt, scuba unit and mask (fins are not used in the aquarium under any circumstance). The skills training session will last approximately 30 minutes and the participants will be asked to repeat the following skills: Regulator clearing, regulator recovery, mask clearing and ear equalisation techniques. Once the skills are completed satisfactorily the participants are prepared for the Coral Ocean Display main dive and will be enter from the gantry. After a breath taking 30 minutes during which they will encounter the sharks and fishes in the main display tank, the participants will exit the water, de-kit, shower and change.
The Shark Snorkelling Ranger experience requires the digital registration form to be completed remotely; on arrival a 10-minute educational video which is viewed in the lobby area outside of the dive room. Once this is complete the participants will have a brief about Lost Lagoon with one of our instructors who will check participants have understood the safety points. Each participant has the option of their own changing room. As soon as the wet suits and boots have been correctly put on the participants will don the snorkelling equipment which includes weight belt and mask (fins are not used in the aquarium under any circumstance). Participants will be guided into the Lost Lagoon via the entry ladder and reminded to keep their feet planted and holding onto the safety rope. After a breath taking 20 minutes of snorkelling with our sharks, the participants will exit the water, de-kit and get showered and changed.